Prigyan Website and Android Application Privacy Policy

Last Updated: [तिथि डालें]

Prigyan ("us", "we", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit our website ("Site"), use our mobile application ("App"), or otherwise provide us with information (collectively, "Services").

Please read this Privacy Policy carefully. By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Services.

1. What Information Do We Collect?

We may collect two types of information from you:

(A) Information You Provide to Us:

• Account Information:
  • Personal Accounts: If you register as a parent, teacher, or school administrator, we may collect your name, email address, phone number, and password.
  • Educational Institution Accounts: If you are registering on behalf of an educational institution, we may collect the institution's name, address, contact information, and authorized representative information.
• Student Information:
  • Information Provided by Parents/Guardians: Parents or guardians can create a profile for their child on the Prigyan platform and provide information such as their name, date of birth, grade, school, photo, and academic records.
  • Information Provided by Teachers/Schools: Teachers and school administrators can enter student attendance, grades, exam results, and other relevant academic information.
• Communications: When you contact us (e.g., via email, contact form, in-app messaging), we collect the information you provide, which may include your name, email address, and message content.

(B) Information We Collect Automatically:

• Usage Data: We collect information about your use of the Services, such as the pages you visit, the searches you make, the links you click, other interactions you have with the Services, and the features you access.
• Device Information: We collect information about your device, such as your device type, operating system, unique device identifiers (e.g., IMEI, Android ID), IP address, browser type, browser version, operating system on the device you are using, language settings on your device, and other information.
• Location Data: If you permit us, we may collect your device's precise location (using resources such as GPS, Bluetooth, or Wi-Fi hotspots). You can control or disable location tracking through your device settings.

2. How Do We Use Your Information?

We use your information for the following purposes:

• To provide and improve the Services: Your information is used to provide, maintain, operate, and improve our Services, including searching and filtering educational institutions, managing student profiles, enabling communication features, and providing personalized learning experiences.
• To manage your account: Your information is used to create and manage your account, fulfill your requests, and provide you with customer support.
• To communicate with you: Your information is used to send you service updates, promotional offers, notifications, announcements, and other communications. You can opt out of receiving these communications by clicking the "Unsubscribe" link in the email you receive.
• To conduct research and analysis: We use your information (including personally identifiable information) to improve our Services, develop new features, understand user behavior, and measure the effectiveness of our Services.
• For advertising and marketing: We may use your information to provide targeted advertising and marketing communications, but only if you have given us your consent to do so.
• To enforce our terms and conditions: We use your information to prevent and detect misuse or violations of our Services, comply with legal obligations, defend our rights, and protect our property and the safety of our users.

3. Who Do We Share Your Information With?

We may share your information with the following third parties:

• Service Providers: We use third-party service providers to provide services on our behalf, such as data storage, analytics, marketing, payment processing, customer support, and other IT services. These service providers are authorized to access and process your information in order to provide those services on our instructions. We take steps to ensure that these third parties comply with COPPA and have appropriate safeguards in place to protect children's information.
• Educational Institutions: When you connect with or share information with an educational institution (e.g., applying for enrollment at a school, using a parent-teacher communication platform, or accessing academic records), we may share your information with that institution.
• Legal Obligation: We may disclose your information to comply with a legal obligation, such as a court order, government request, legal process, or law enforcement agency's request. We may also disclose information to defend our rights, investigate potential violations, or protect the safety, rights, or property of our users.
• Business Transfers: We may transfer your information in connection with any merger, acquisition, or asset sale. We will provide you with appropriate notice of any such transfer or change in this Privacy Policy.
• With Your Consent: We may share your information with other third parties with your consent.

4. Security of Your Information

We use appropriate organizational, technical, and administrative measures to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Some of the security measures we use include:

• Encryption: We use industry-standard encryption protocols (e.g., TLS/SSL) to encrypt sensitive information, such as passwords and personally identifiable information, when it is transmitted over the internet.
• Secure Storage: We store your information on secure servers and databases that are protected from unauthorized access, use, or disclosure.
• Access Control: We limit access to your information to employees, contractors, and agents who have a business need to know.
• Data Retention: We retain your information only for as long as necessary to fulfill the purposes for which it was collected, unless otherwise permitted by law.

5. Children's Privacy

We understand the importance of protecting children's privacy online. In line with our commitment to protecting children's online privacy, we strictly comply with the Children's Online Privacy Protection Act (COPPA).

• Verifiable Parental Consent: We obtain verifiable parental consent before collecting any personal information from children under the age of 13.
• Transparency and Control: We provide parents with clear and comprehensive information about what information we collect from their child, how we use it, and who we share it with. We provide parents with the right to access, review, modify, or delete their child's personal information.
• Limited Collection and Use: We collect only as much information from children under the age of 13 as is reasonably necessary to provide our Services.
• Data Security: We maintain reasonable security measures to protect children's information, including industry-standard encryption and secure storage practices.

6. Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party website or service before visiting or using them.

7. Your Privacy Rights

You may have certain rights with respect to your personal information, including:

• Right of access: You may have the right to access and obtain a copy of your personal information.
• Right to rectification: You may have the right to have your personal information corrected if it is inaccurate or incomplete.
• Right to erasure: In certain circumstances, you may have the right to have your personal information erased.
• Right to restriction of processing: In certain circumstances, you may have the right to restrict the processing of your personal information.
• Right to data portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: If you have provided your consent to the processing of your personal information, you may have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact details provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries outside of the country in which you are a resident, where data protection laws may be different from those in your jurisdiction. In such circumstances, we will take reasonable steps to ensure that your information is protected in accordance with this Privacy Policy.

9. California Privacy Rights

If you are a resident of California, the California Consumer Privacy Act (CCPA) provides you with certain rights regarding your personal information. To learn more about these rights and to understand how we comply with the CCPA, please review our California Privacy Notice.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page and revising the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Services following any changes to this Privacy Policy will constitute your acceptance of such changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

[संपर्क जानकारी डालें]

Important: This Privacy Policy is for informational purposes only and should not be considered legal advice. It is recommended that you consult with a qualified attorney to draft a privacy policy for your specific needs.